Concierges are just a text away.

We’re on a mission to help boutique hotels create amazing travel experiences.

Service so good it’ll supercharge your TripAdvisor reviews.

At the end of the stay, we ask guests to review the experience. Hello Scout can drive up to a 30% increase in TripAdvisor reviews. See for yourself — check out some of our recent reviews.


Hotel Zeppelin, Reviewed September 2016

The online or text concierge service is nothing short of spectacular. Certainly the best concierge service I have come across in the USA, real bonus with this hotel.

Harbor Court, Reviewed September 2016

Their concierge service over text message is a fantastic amenity. My concierge replied to everything so quickly! She had great suggestions of things to do…

Hotel Zelos, Reviewed August 2016

The best part that everyone, especially new visitors to SF should take advantage of, is the concierge service, specifically Michelle, who made our trip fun, memorable, and easy.

Hotel Zeppelin, Reviewed September 2016

Their e-conciege service was easy to use and cam in handy when we needed transportation to the airport. Our concierge arranged a car for less than what I was able to find online!

Locally curated recommendations from people in the know.

Trained experts are available via text message take the burden off the front desk — at no cost to the hotel. Guests can use it for anything from booking activities to finding a nearby coffee shop.

The best part? It’s free for hotels.

There’s no monthly charge to the hotel. We make money via a transparent service fee on activities booked by guests.

Currently available in San Francisco, New York, Portland, Seattle, Chicago and LA with new cities coming every month.

We partner with boutique and lifestyle hotels. We select cities based on demand, so add your hotel now to launch your city sooner.

Awards and press