Inn at the Presidio is no shorter on accolades than it is on beautiful views. Recently ranked as #3 on Conde Nast Traveler’s 2015 Reader’s Choice for hotels in San Francisco, the inn is the only hotel situated in San Francisco’s Presidio, a treasure typically only known to locals. The Presidio is one of the best places in the Bay Area for breathtaking vistas of both the bay and the ocean, and winding trails through eucalyptus groves and along cliffs.
Today, Inn at the Presidio is launching Hello Scout as another way to ensure their guests enjoy all that the Inn and San Francisco have to offer. We talked to Terry Haney, general manager at Inn at the Presidio, about his thoughts on why the Inn is so special and what he hopes Hello Scout will bring to the overall guest experience.
What makes Inn at the Presidio so different from other boutique hotels? What gives it that unique edge?
The single most significant thing that separates us is location. We’re the only hotel in the Presidio, so our guests have the unique experience of staying in a park setting but being only 10 minutes from all the action of the city. Typically people who visit San Francisco want to be in the hubbub and see Lombard Street, Fisherman’s Wharf, and all the other fun attractions around the city. But if they stay at the Inn at the Presidio, they have the opportunity to come back to a quiet, relaxing setting where they can see the sunset or the stars from our roof.
How can Hello Scout help Inn at the Presidio?
Our front desk is also our concierge service, but it can be extremely taxing for them to have to juggle checking people in and out, making room changes, and answering phones — let alone having a moment to sit down and help guests plan for tours and excursions. Hello Scout offers us a sort of extension of our staff so that guests can get the on-the-spot answers they need about where to go and what to see without over-taxing our staff as they handle the running of the hotel.
What is the one thing you recommend anyone visiting Inn at the Presidio experience?
The park itself! There are over 150 miles of trails for biking, hiking and exploring. You can turn a corner and see a view of the Golden Gate Bridge that many never see. It’s also a place that’s full of history, dating back to when the Ohlone tribe first occupied the land and running all the way through the 21st century changes around us. The Heritage Museum is right next door and offers free entrance.