The Galleria Park Hotel boasts a style as rich as it’s history. Once the home of Mark Twain’s favorite Occidental Hotel, this Joie De Vivre property claimed it’s luxurious, airy vibe in a 2014 renovation. Recently named a 2016 Forbes Recommended Hotel, Galleria Park Hotel has a posh but comfortable lobby and 177 similarly stylish rooms.
Today Galleria Park Hotel is launching Hello Scout as another way to combine historic hospitality with modern amenities. We caught up with Suzie Yang, the General Manager at Galleria Park, about what sets it apart from other boutique properties and what they hope Hello Scout will contribute to the guest experience.
Galleria Park is a classic San Francisco hotel, but also appears to be on the forefront of boutique hospitality. How do you think about and maintain that balance?
The history surrounding the Galleria Park Hotel is remarkable and it’s such a great way to introduce San Francisco to our guests since the hotel has been here since 1911. The foundation of the hotel will not change, however our guests expectations always change. We want to make sure we are relevant and provide on demand services that San Francisco tech companies provide. Our guests are open minded and enjoy the new benefits we can provide them.
How do you think Galleria Park guests can benefit from Hello Scout?
Our guests can secure reservations to great restaurants, tickets to activities in SF or get insider access to specific local happenings before arriving in San Francisco. What I personally like about Hello Scout is that the Scout concierges respond so quickly and they have such great suggestions for places that are not always published. It really allows our guests to create a unique experience when in San Francisco. It’s instant and seamless!
What is one experience you recommend to guests visiting Union Square?
The best way to get an idea of the San Francisco city scene is to sit on the steps of Union Square and watch all the activity of the tourists, and the locals. It is the heart of the city!